Refund policy

Final Sale & Return Policy

Thank you for shopping with us.

Due to the nature of ingestible health products, all collagen supplements and related products sold through our online store are final sale.

No Returns or Exchanges

For safety, hygiene, and quality control reasons, we do not accept:

  • Returns

  • Exchanges

  • Refunds

  • Order cancellations after fulfillment

This applies to both opened and unopened products.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at:

info@gcskin.com

Please include:

  • Your order number

  • Photos of the damaged or incorrect product

  • Photos of the shipping box (if applicable)

We will review the issue and, if approved, send a replacement at no additional cost.

Shipping Address Accuracy

Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders delivered to an incorrect address entered by the customer.

Health Disclaimer

Because collagen supplements are consumable products, we cannot accept returns once products leave our facility. If you have medical concerns or allergies, please consult your healthcare provider before purchasing.